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• Extensions: View colleague information, place audio/video calls or leave voicemails for colleagues.
• Contacts: Manage external contacts, or place audio calls to external contacts.
• Chat: Start a personal chat or a group chats with colleagues.
• Video Conferencing: Start an instant meeting or schedule a future meeting to discuss with multiple parties.
• Operator Panel: Manage calls of members in a specific group.

  Note: The feature requires authorization from the system administrator.

  For more information about operations on Operator Panel, see Operator Panel User Guide.

• Call Center Console: Handle queue calls and achieve real-time call monitoring, reporting, and management.

  Note: The feature requires support from PBX. Contact the system administrator for details.

  For more information about operations on Call Center, see Call Center Console User Guide.

• Call Logs: View and manage your call logs.
• Voicemails: View and manage your voicemails.
• Recordings: View and manage your recording files.
• Preferences: Configure extension profile, extension presence, voicemail, audio and video, function keys, call-handling rules, email notifications, etc.
• Chrome Extension: Provide quick access to 'Yeastar Linkus for Google' extension.

  Note: The menu only appears when you haven't downloaded or enabled 'Yeastar Linkus for Google' extension.

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• Place audio calls or video calls
• Monitor status of specific objects or quickly perform specific features via function keys
• Change user password
• Change extension presence
• Change agent status
• Change web language
• Download Linkus Desktop Client and Linkus Mobile Client
• Download 'Yeastar Linkus for Google' Extension

Workspace

Workspace is an area in which you can view or manage specific features.

Portal of system management

Note: Only when the system administrator grants you management permission can you view and access the system management portal.